Account Services
Account guidance for sign-in, customer information, saved addresses, order history, privacy choices, and account security.
Customers are responsible for keeping account credentials secure and reviewing account information for accuracy.
Contact Customer Care with the page name, product name, order number, or checkout context that raised the question. Do not include card numbers or passwords in support messages.
All KAYVORA policies are issued and maintained by KAYVORA, the company responsible for this storefront. Policy text, storefront content, product presentation, images, logos, page design, and related customer-facing materials are owned by or authorized for use by KAYVORA unless a third-party owner is expressly identified.
Account Access
Account pages help customers review profile details, order information, saved preferences, and customer care activity where available. Customers should use accurate information and protect login credentials.
- Use a strong password and keep it private.
- Do not share account access with unauthorized users.
- Contact Customer Care if account information appears incorrect.
Authentication
Sign-in, registration, password reset, and account updates should protect customer information and verify identity before sensitive changes are made.
- Password reset flows should use secure email verification.
- Customers should not send passwords through customer care.
- Suspicious account activity should be reported promptly.
Saved Addresses
Saved addresses, default shipping details, and billing preferences should be accurate and used only as described in the Privacy Policy and checkout disclosures.
- Review saved addresses before placing an order.
- Remove outdated addresses when possible.
- Payment card details should be handled only by payment providers.
Order History
Order history, saved payments, returns, and customer service records should reflect actual customer activity. Customers should contact care if an order record appears incomplete or inaccurate.
- Order history is based on accepted order records.
- Returns are handled under the Returns & Exchanges Policy.
- Saved payments should be handled only by payment providers.
Privacy
Customers can review privacy choices and update preferences where applicable. Sensitive information should be shared only through appropriate secure account or checkout tools.
- Review the Privacy Policy before using account features.
- Use privacy request workflows for access or deletion requests.
- Avoid sending passwords through customer care.